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Dashboard

Monday, 26 May 2026 · Last updated just now

All systems operational

Total Messages

48,291

3,421 today

+12.4%vs last 7d

Active Workflows

14

2 drafts, 1 paused

+2%added this week

Automation Rate

73.2%

Target: 85%

-4.1%vs last 7d

Avg Response Time

1.4s

P95: 3.2s

+8.3%faster vs last 7d

Messages per Day

Inbound + outbound, last 30 days

OutboundInbound

Response Breakdown

Automated vs human-handled

Conversations Started

New conversations per day, last 14 days

AutomatedHandoff

Recent Activity

  • Execution failed

    FAQ Bot → API Request node returned 500

    2m ago

  • Human handoff

    Priya Sharma escalated from Lead Qualifier

    8m ago

  • New conversation

    +91 98312 44201 triggered Welcome Flow

    11m ago

  • Workflow published

    Appointment Booking v2 went live

    34m ago

  • Workflow triggered

    Support Triage → 47 sessions active

    41m ago

  • Conversation resolved

    Rahul Mehta · Order query closed

    58m ago

  • New conversation

    +91 70234 88901 triggered FAQ Bot

    1h ago

  • Human handoff

    Deepa Nair escalated from Support Triage

    1h 12m ago

Workflow Status

Open builder
WorkflowStatusSessionsLast run
FAQ BotError—2m ago
Lead QualifierLive23< 1m ago
Support TriageLive47< 1m ago
Appointment Booking v2Live123m ago
Onboarding WelcomePaused—2d ago
Order Status CheckLive87m ago
Re-engagement FlowDraft—Never

WA Accounts

  • Support Line

    +91 98765 43210

    Token expiring

    Today

    1,842 msgs

    Token

    Expires in 3 days

  • Sales Bot

    +91 80123 45678

    Connected

    Today

    987 msgs

    Token

    Expires in 89 days

  • Onboarding

    +91 70234 56789

    Connected

    Today

    412 msgs

    Token

    Expires in 45 days